مدیر بااستعداد: ۶۷ گوهر حکمت تجاری ۲۰۱۲
The Talented Manager: 67 Gems of Business Wisdom 2012

1. Cover

2. Contents

3. List of Figures and Tables

4. Preface

5. Introduction

6. A walk in the woods

7. Aberrant self-promotion at work

8. All the questions and all the answers

9. Appraisal systems

10. Beware of creatives

11. Blamestorming

12. Career success

13. The catch-phrase technique

14. Change

15. Charlatan detection

16. Child support

17. The content of job advertisements

18. Could do better

19. The dangers of forecasting

20. Different perspectives

21. Does coaching work?

22. The drive for money

23. The emotional contract at work

24. Esthetics at work

25. Evidence at work

26. Expansion

27. Faking it

28. Face-ism and shape-ism at work

29. Food at work

30. Gender and job satisfaction

31. Gossip is good for you

32. Hating HR

33. How management style leads directly to profit and loss

34. The hyper-moral obsessive

35. Improving references

36. Incentive schemes

37. Inspirational teachers

38. Interview techniques

39. The leader profit chain

40. The legacy problem

41. Lie detectors

42. Loafers, suckers and free-riders

43. Market research

44. Mentoring at work

45. Money as a motivator

46. The narcissistic manager

47. Nutters at work

48. The obsolescent CEO

49. Peanuts and monkeys

50. Power and status in organizations

51. Processes, profit and people

52. Protecting vulnerable customers

53. Quant Jocks and qual Jills

54. Recognition programs that don't work

55. Religion at work

56. Resilience and hardiness

57. Resistance to change

58. The scientific understanding of the public

59. Seven lessons for appraisal

60. Showing off the CEO

61. Smarts

62. Spirituality at work

63. Striving for power

64. Surveillance at work

65. Taking care and taking charge

66. Taking offense

67. To do a Ph.D.

68. What is conscientiousness?

69. Whistle-blowing at work

70. Wit at work

71. The work ethic

72. Writing as therapy

73. Writing your own obituary