راهنمای بلک‌ول در مدیریت جهانی: رهیافتی به مدیریت پیچیدگی ۲۰۰۹
The Blackwell Handbook of Global Management: A Guide to Managing Complexity 2009

1. List of Figures

2. Notes on the Contributors

3. Preface

4. Part I Introduction: Understanding People and Context

1 Globalization: Hercules Meets Buddha

2 People in Global Organizations: Culture, Personality, and Social Dynamics

7. Part II Global Competencies

3 Global Competencies: An Introduction

4 The Crucial Yet Elusive Global Mindset 1

5 Mindful Communication

6 Creating and Building Trust

7 Boundary Spanning

8 Building Community through Change

9 Making Ethical Decisions

15. Par t I I I Leading and Teaming

10 Leading in a Global Context: Vision in Complexity

11 Designing and Forming Global Teams

12 Effective Team Processes for Global Teams

13 Performance Management in Global Teams

20. Part IV Executing Strategic Initiatives Globally

14 Managing Knowledge in Global Organizations

15 External Sourcing of Knowledge in the International Firm

16 Seeking Global Advantage with Information Management and Information Technology Capabilities

17 Global Account Management: New Structures, New Tasks

18 Barriers and Bonds to Knowledge Transfer in Global Alliances and Mergers 1

19 Managing Complexity in the Global Innovation Process: A Networks and Social Capital Solution

27. Part V Special Issues in Developing and Transitioning Economies

28. Introduction

20 The Developing World: Toward A Managerial Understanding

21 Leadership and Teamwork in the Developing Country Context

22 Gaining Legitimacy: Management’s Challenge in Developing and Transitioning Economies

23 Management in Action in Developing Countries

33. Index