بهترین رویه‌های فناوری اطلاعات: مدیریت، تیم‌ها، کیفیت، عملکرد و پروژه‌ها ۲۰۱۶
IT Best Practices: Management, Teams, Quality, Performance, and Projects 2016

1. Cover

2. Half-Title Page

3. Title Page

4. Copyright Page

5. Table of Contents

6. Chapter 1 Introduction

7. Chapter 2 Management Best Practices

8. Chapter 3 Five Disciplines of a Learning Organization

9. Chapter 4 The Effects of Management on Subordinates

10. Chapter 5 Management Types

11. Chapter 6 Crisis Management

12. Chapter 7 Jack Welch and Management

13. Chapter 8 Robert Greenleaf and Servant Leadership

14. Chapter 9 Management Wrap-Up

15. Chapter 10 Business Model

16. Chapter 11 High-Performance Teams

17. Chapter 12 Quality

18. Chapter 13 W. Edwards Deming, Father of Quality

19. Chapter 14 Process Engineering

20. Chapter 15 Lean Management

21. Chapter 16 Six Sigma

22. Chapter 17 Workplace Efficiencies and Distraction

23. Chapter 18 Technology

24. Chapter 19 Contractors

25. Chapter 20 Defects

26. Chapter 21 Knowledge Base for Project Work

27. Chapter 22 Project Selection Criteria

28. Chapter 23 Project Characteristics

29. Chapter 24 Effects of Project Failure

30. Chapter 25 Controlling Failure

31. Chapter 26 Project Methodology

32. Chapter 27 Project Phases

33. Chapter 38 Factors That Affect Projects

34. Chapter 29 Spiral and Linear Project Methodology

35. Chapter 30 Project Management Improvement

36. Chapter 31 Conclusion

37. Bibliography

38. Index

39. Author Biography