بررسی خدمات کسب‌وکار دانش‌محور: راهبردهای مدیریت دانش ۲۰۱۲
Exploring Knowledge-Intensive Business Services: Knowledge Management Strategies 2012

1. Cover

2. Contents

3. List of Tables and Figures

4. Acknowledgments

5. Notes on Contributors

6. Introduction

1 KIBS and Knowledge Dynamics in Client–Supplier Interaction

2 Knowledge Angels, Creative Behaviors, and Emerging Innovation Modes: Observations from Alsace, Baden-Württemberg, and Catalonia

3 Knowledge Dynamics and Knowledge Commodification of KIBS in Time and Space

4 How Knowledge-Intensive Business Services Upgrade their Customers: Evidence from Russia

5 KIBS Roles in KIBS Industries

6 Creativity Versus Standardization in Knowledge-Intensive Business Services: A Real Trade-Off?

7 Innovation and Co-Production in Computer Services: The Case of Complex Software Solutions in the Fashion and Retail Industry in Italy

8 Knowledge Dynamics in Third-Party Logistics: Balancing Exploitation and Exploration Through Service Architectures

9 The Role of Entrepreneurs' Human and Social Capital in Knowledge-Intensive Business Services

10 Is There a Connection between Geographic Clustering and KIBS Innovation?

11 Urban Density and Vertical Disintegration: The Case of Service Firms in Milan

12 Competitive Strategies in Knowledge-Intensive Business Services: Evidence from Lombardy

19. Appendix

20. Bibliography

21. Index