ممیزی کیفیت پیشرفته: بازبینی مدیریت ریسک، بهبود ناب و تحلیل داده‌ها از دیدگاه ممیز ۲۰۱۵
Advanced Quality Auditing: An Auditor’s Review of Risk Management, Lean Improvement, and Data Analysis 2015

1. Cover

2. Title page

3. CIP

4. Dedication

5. Contents

6. List of Figures and Tables

7. Foreword

8. Introduction

9. Chapter 1 Traditional Audits

10. Chapter 2 Lean Auditing for Business Improvement

11. Chapter 3 Risk-Based Quality Auditing (RBQA)

12. Chapter 4 Data and Trend Analysis

13. Chapter 5 Root Cause Analysis and Corrective Action

14. Chapter 6 How Delightful is Your Audit Program?

15. Chapter 7 Audit Reporting

16. Chapter 8 Charting a Path Forward

17. Appendix

18. Bibliography

19. Index