حکمرانی نهادی و مقررات خدمات آب: عناصر اساسی ۲۰۱۳
Institutional Governance and Regulation of Water Services: The Essential Elements 2013

1. Cover

2. Contents

3. About the Author

4. Acknowledgements

5. Foreword

6. Preface: What’s it all about!

7. Chapter 1: Part 1 – Important policy issues Some bricks in the wall

8. Chapter 1: Part 2 – Water and sanitationas a human right Universal Coverage or a Charterfor Lawyers!

9. Chapter 2: Regulation and regulatory bodies Friend or foe?

10. Chapter 3: Planning, financing andcost recovery Water: not a free for all

11. Chapter 4: Drinking water quality andregulation Better safe than sorry

12. Chapter 5: Transparency and publicparticipation It’s good to talk

13. Chapter 6: Stimulating improved performance of water service utilities How to encourage improvement

14. Chapter 7: Steps for successful public sectoroperations Reform is in order

15. Chapter 8: Steps for the successful useof the private sector Tapping commercial energy

16. Chapter 9: The story of England and Wales A sequence of developments

17. Chapter 10: Summary Bringing it all together

18. Appendix: The UNDP human developmentreport 2006 Taking forward the Report’s recommendations on governance and regulation

19. Index