نقشه‌برداری جریان ارزش در بهداشت و درمان به زبان ساده ۲۰۱۷
Value Stream Mapping for Healthcare Made Easy 2017

1. Front Cover

2. Contents

3. Acknowledgments

4. Introduction

5. Chapter 1: Identifying Waste in Healthcare

6. Chapter 2: The Ideal State in Healthcare

7. Chapter 3: Adapting the Four Rules in Use to Healthcare Processes

8. Chapter 4: Value Stream Mapping the Work of Healthcare

9. Chapter 5: Creating and Using Your First Map : The Current State

10. Chapter 6: Building the Vision: The Future State Map

11. Chapter 7: Sharing and Archiving VSMs Electronically

12. Chapter 8: Beyond the Simple Value Stream Map: Adding More Information

13. Scheduling Meeting Rooms

14. Employee Continuing Education Tuition Reimbursement

15. Case Study 3: Routine Medication Ordering (Physician Order)

16. Assignment of Transporters for Daytime Inpatient Radiology

17. Patient Pre-Registration for Day Surgery

18. Trauma Patient Flow in a Busy Emergency Room

19. Total Joint Replacement Scheduling (Operating Room Back-Table Set-Up)

20. Index

21. ABOUT THE AUTHOR

22. Back Cover