طراحی فراگیر و دسترس‌پذیر برای محصولات، خدمات و فرآیندها ۲۰۰۷
Universal and Accessible Design for Products, Services, and Processes 2007

1. Front cover

2. Dedication

3. Contents

4. Acknowledgments

5. Introduction

6. Author

7. section one: Introduction and definitions

8. chapter one. The time has come

9. chapter two. Design: Universal design/accessible design/adaptable design

10. section two: Disability, laws, and accessible design

11. chapter three. Disability and design

12. chapter four. Accessible design

13. section three: Universal design principles, strategies, and examples

14. chapter five. Heirarchical structure of universal design principles and implications for the design process

15. chapter six. Ergonomically sound

16. chapter seven. Perceptible

17. chapter eight. Cognitively sound

18. chapter nine. Flexible

19. chapter ten. Error-managed (proofed)

20. chapter eleven. Efficient (muda elimination)

21. chapter twelve. Stable and predictable

22. chapter thirteen. Equitable: Transcending, integrating

23. chapter fourteen. Universal and accessible design in the workplace

24. chapter fifteen. The World Wide Web: Accesibility and universal design

25. section four. Ethical considerations and conclusions

26. chapter sixteen. Ethics and universal design

27. chapter seventeen. Universal and accessible design from a social and political perspective

28. Index

29. Back cover