پیاده‌سازی کار استاندارد: سنجش عملکرد اپراتورها ۲۰۱۲
Implementing Standardized Work: Measuring Operators’ Performance 2012

1. Cover

2. Half-Title Page

3. Title Page

4. Copyright Page

5. Table of Contents

6. Acknowledgment

7. Preface

8. Chapter 1 Introduction

9. Chapter 2 A Strange Day in a New Plant: The “Beheaded Chicken”

10. Chapter 3 Variability Is the Enemy of Production

11. Chapter 4 Training Day One: Introducing Standardized Work The Simulation

12. Chapter 5 The Hidden Cost of Human Variability

13. Chapter 6 How to Measure Operator Performance

14. Chapter 7 The Variability Index Calculating the Range

15. Chapter 8 A-Rank, B-Rank, C-Rank, and D-Rank Operators

16. Chapter 9 Initial Operator Performance Mapping (OPM)

17. Chapter 10 Detailed Standardized Work Deployment Steps

18. Chapter 11 Epilogue: The Quest for Mode 80

19. Index

20. About the Author