راهنمای جامع ایمنی رفتاری ۲۰۱۷
A Definitive Guide to Behavioural Safety 2017

This book makes the case that far too much work undertaken under the banner of ‘behavioural safety’ is overly person-focused. ‘If you can walk on hot coals, you can do anything – so be safe’ needs to be dismissed out of hand, but also more advanced techniques based on coaching and empowerment fail to reflect the fact that, as ‘Just Culture’ models show, the great majority of causes of unsafe behaviour are environmental. Our methodologies mustn’t focus on the person with an open mind that there may be an underlying root cause; they must start from the statistically proven assumption that there is an underlying cause. This shift in mindset has a profound impact on the type of methodologies we must lead with, how they are used, how they are perceived, and last but certainly not least, their efficacy.

A Definitive Guide to Behavioural Safety is a one-stop guide to all of the core theories and principles that underpin behaviour-based safety. All front-line behaviours that lead to incidents and injury are covered by the term behavioural safety, and getting to grips with the behaviours that might lead people to engage in unsafe or risky behaviour is crucial to prevention. In this book, internationally acclaimed behavioural safety expert Tim Marsh leads the reader through the three main strands:

• The awareness approach.
• The walk-and-talk approach.
• The Six Sigma safety or the Deming-inspired ‘full’ approach.

Going through the very latest innovations in the field, the book covers the systemic approach to safety observation, measurement, intervention and analysis, but also incorporates emotional intelligence training aimed at enhancing supervisor–worker trust and communication more generally. A Definite Guide to Behavioural Safety is a perfect guide for any professional, whether you’re aiming to set up an ambitious and wide-ranging behavioural safety programme from scratch or you’re looking to refresh or extend an existing approach.