ایجاد تغییر در سازمان‌های پیچیده ۲۰۱۶
Making Change in Complex Organizations 2016

1. Cover

2. Title page

3. CIP data

4. Dedication

5. Contents

6. List of Figures

7. Prologue

8. Acknowledgements

9. Chapter 1 An Introduction to Organization Change

10. Chapter 2 The Importance of the Goal

11. Chapter 3 Leadership: The Indispensable Ingredient

12. Chapter 4 Defining the Change

13. Chapter 5 Making Change and the Role of the Consultant

14. Chapter 6 Making the Consulting Engagement Effective

15. Chapter 7 The S-Curves

16. Chapter 8 Communication and Education Planning

17. Chapter 9 The Organization Is a Living Thing

18. Chapter 10 Change Takes Time

19. Chapter 11 The Importance of a Common Language

20. Chapter 12 It’s the Processes

21. Chapter 13 Looking Inside

22. Chapter 14 A Continuously Improving Continuous Improvement Culture

23. Chapter 15 One Company’s Experience Creating a Continuous Improvement Culture

24. Chapter 16 Final Comments

25. Bibliography

26. References

27. Index