راهنمای سوانح محل کار تالی ۲۰۰۷
Tolley’s Workplace Accident Handbook 2007

1. Cover

2. Title page

3. Copyright page

4. Contents

5. Foreword

6. Acknowledgments

7. Contributors

1 Introduction – Mark Tyler

9. Rationales for management focus on accidents

10. Trends and targets

11. Risk management

12. The cost of accidents

13. Learning from bad experiences

14. Insurance and benefits

15. Rehabilitation

16. Accountability or compensation culture?

2 Accident causation – Lauren Thomas

18. Definitions and terminology

19. Dictionary and technical definitions

20. Health and Safety Executive definitions

21. Near misses, incidents and accidents

22. Accident outcomes

23. Accidents and chance

24. Accident phases

25. Early theories of accident causation

26. Domino theories of accident causation

27. Accident proneness and accident liability

28. Human error

29. To err is human

30. Types of human error

31. Error promoting conditions

32. Human error in safety critical industries

33. Organisational accidents

34. The “Swiss cheese” model

35. Amelioration and redemption

36. System accidents

37. Organisational resilience

38. Conclusions

3 Compliance with legislation – Mark Tyler and Hannah Wilson

40. Introduction

41. Overview of health and safety law

42. Legislation

43. Authoritative sources of guidance on legislation

44. Common law duties

45. Liability insurance

46. When insurance is required

47. Insurance cover and prohibited conditions

48. Transfers of undertakings

49. Employers who have ceased trading

50. Records of insurance policies

51. Accident and emergency management

52. Management of Health and Safety at Work Regulations 1999 (MHSWR)

53. Legal requirement for procedures for serious and imminent danger and danger areas

54. Identification of relevant dangers

55. Establishment of procedures

56. Contact with external services

57. Specific regulations requiring emergency planning

58. Fire protection

59. Additional fire precautions requirements

60. First aid

61. Health and Safety (First-Aid) Regulations 1981

62. Other Regulations addressing the provision of first aid

63. Can first aid personnel have personal liabilities?

64. Legal compliance checklist

4 First aid – Amanda Jenkins

66. The rationale behind first aid requirements

67. What is first aid?

68. Why is it important?

69. The Health and Safety (First-Aid) Regulations 1981, Approved Code of Practice and Guidance L74 (referred to hereafter as ACoP L74)

70. Offshore, operations, diving and other first aid requirements

71. Appointing people

72. Basic minimum legal requirements

73. Multi-site requirements

74. Self-employed

75. Making appointments

76. Overview of training courses

77. Refreshers and re-qualification

78. Facilities and equipment

79. First aid rooms

80. What first aid equipment should be provided?

81. Keeping records of first aid administration

82. Informing employees of arrangements

83. First aid for the care of the public

84. Specific guidance on first aid for the public

85. Childcare and education services

86. Policy review and the future of first aid course structures

87. Introducing a one-day emergency first aid course

88. Introducing a shorter first aid at work course

89. Introducing annual refresher training

90. The role of appointed persons

91. Sources of further information on first aid at work

92. Legal compliance checklist

5 Legal aspects of reporting and investigating accidents – Mark Tyler

94. Introduction

95. Obligations on workers to report accidents and dangerous situations

96. Notification of accidents by employees

97. Employees’ duties to highlight dangers

98. Duties on employers and others to notify and report accidents

99. RIDDOR

100. Responsible persons

101. Duty to notify and/or report events

102. RIDDOR record-keeping requirements

103. Defence in proceedings for breach of RIDDOR

104. Other reporting requirements

105. Notification of accidents to insurers

106. Internal notification of accidents, etc.

107. Safety representatives’ information and inspection

108. Evaluation and investigation of accidents

109. Investigations and confidentiality

110. Employer’s duty to re-evaluate risk assessments

111. Health surveillance: retention of health records and confidentiality

112. Rights of access and disclosure of accident records and related information

113. Individuals’ rights

114. Safety representatives and consultation

115. Disclosure in civil proceedings

116. Legal compliance checklist

6 Formal accident investigations – Mark Tyler, Alexander Green, Greg Gordon

118. Introduction

119. Health and safety inspectors’ investigatory powers

120. Entry onto premises

121. Production and copying of documents

122. Questioning witnesses and other persons

123. Ancillary powers

124. Enforcement notices

125. Prohibition notices

126. Improvement notices

127. Appeals against enforcement notices

128. Overlapping police investigations in fatal accident cases

129. Powers of the HSC to direct investigations and inquiries

130. Special reports

131. Formal inquiries

132. Coroners’ inquests (England and Wales)

133. Role of coroner’s court

134. Inquest proceedings: some common questions

135. Fatal accident inquiries (Scotland)

136. Powers of the sheriff court and the Procurator Fiscal to require evidence and witnesses

137. Holding the inquiry

138. Verdicts

139. Facing health and safety investigations: checklist

7 Rehabilitation of the injured worker and managing the people aspects of an accident – Dr Olivia Carlton

141. General introduction

142. Rehabilitation in the employment context

143. Immediate aftermath of an accident

144. What does emotional first aid involve?

145. First few days after the accident

146. Communications with the injured person(s)

147. Communications with colleagues of the injured person(s) and all the workforce

148. The management of the injured person

149. The injured person(s) is off sick

150. The injured person(s) can return to work

151. After the return to work

152. The injured person(s) cannot return to work

153. The legal aspects of dismissal

154. Communication with the workforce

155. Compensation claims and the Rehabilitation Code

156. Conclusion

157. Checklist for planning to return to work

8 Legal processes – Mark Tyler, Kajal Sharma, Alexander Green, Greg Gordon

159. Introduction

160. Enforcement

161. Selecting incidents for investigation

162. Enforcement decisions

163. Offences and penalties

164. Principal offences

165. Secondary offenders

166. Enforcement in practice

167. The prosecution process

168. Procedure

169. Trial on indictment

170. Sentencing guidelines and penalties

171. Publication of health and safety convictions and notices

172. Criminal procedure in Scotland

173. Civil liability and compensation claims

174. Pre-action protocols

175. Personal injury claim-procedure

176. Scottish civil procedure

177. Causes of action

178. Breach of statutory duty

179. Occupiers’ Liability Acts 1957 and 1984

180. Negligence

181. Contract

182. Notices, exclusions and Unfair Contract Terms Act 1977

183. Defences

9 Investigating workplace accidents – Lauren Thomas

185. The basic principles of accident investigation

186. “Best practice” in accident investigation

187. Accident investigation in UK industries

188. Advantages of investigating workplace accidents

189. Developing an accident investigation procedure

190. What will be investigated?

191. Who controls and co-ordinates investigations?

192. The investigation team

193. Sources of evidence

194. Investigative interviewing

195. A controlled conversation

196. Interviewees

197. Making interview arrangements

198. Introducing the interview

199. Questioning techniques

200. Active listening

201. Closing the interview

202. Investigative analysis

203. Constructing a time-line: asking “how”

204. Analysing causes and contributory factors: asking “why”

205. A HSE analysis framework

206. Causes and conclusions

207. Writing reports and recommendations

208. Monitoring, dissemination and feedback

10 Management tools: accident data and performance monitoring – Mark Tyler

210. Recording accident data

211. Meeting different needs for information

212. Reviews of accident investigations

213. Collating accident investigation reports

214. Measuring health and safety performance

215. Common units of measurement

216. Exercising caution with accident data

217. Benchmarking

218. Health and safety benchmarking schemes

219. Measuring performance: the bigger picture

220. Setting targets

221. Annual reporting

222. HSE annual reporting guidelines

223. Performance measurement for SMEs

224. The costs of accidents

225. Carrying out a costs study

226. The HSE’s “Ready Reckoner”

227. Checklist for monitoring accident data

228. Appendices

229. Table of Cases

230. Table of Statutes

231. Table of Statutory Instruments

232. Index