کتاب راهنمای برون سپاری و انتقال تولید جهانی ۲۰۰۹
The Handbook of Global Outsourcing and Offshoring 2009

1. Cover

2. Contents

3. List of Tables

4. List of Figures

5. Acknowledgments

6. Note on Case Study Contributors

7. Introduction

8. Chapter 1 Overview of the global sourcing marketplace

9. Chapter 2 Sourcing models: What and when to outsource/offshore

10. Chapter 3 Country attractiveness for sourcing

11. Chapter 4 Supplier’s core capabilities and strategies for sustainability and growth

12. Chapter 5 Leveraging knowledge and expertise

13. Chapter 6 The client perspective: Vendor selection strategy, retained management capabilities, and legal issues

14. Chapter 7 The IT outsourcing lifecycle and the transition phase

15. Chapter 8 Governance of outsourcing projects

16. Chapter 9 Managing globally distributed teams

17. Chapter 10 Emerging issues in sourcing strategy

18. Case Study 1 Managing IT outsourcing and core capabilities for business change: The Commonwealth Bank of Australia case

19. Case Study 2 Transforming a human resource function through outsourcing: The BAE Systems – Xchanging enterprise partnership

20. Case Study 3 PanGenesis: A creative Costa Rican approach to the persistent IT labor crunch

21. Case Study 4 The giant awakens: Sheen Software Systems considers China for offshore IT outsourcing

22. Case Study 5 Managing strategic IT-based outsourcing projects: The CLASS case in financial services

23. Case Study 6 Strategic challenges facing captive centers

24. References

25. Name Index

26. Subject Index