ارزیابی کامل آموزش: راهنمای جامع برای سنجش بازده سرمایه گذاری ۲۰۱۴
Complete Training Evaluation: The Comprehensive Guide to Measuring Return on Investment 2014

1. Complete Training Evaluation

2. Complete Training Evaluation

3. Contents

4. List of Figures

5. List of Tables

6. Preface

7. Part One THE STATE OF TRAINING EVALUATION

01 Introduction

02 The power of training evaluation

03 The workplace, learning and performance

04 Where are we now?

12. Part Two GETTING READY

05 Barriers to evaluation and how to overcome them

06 Planning an evaluation

07 Surveys, peer review evaluation, observation and other ways to evaluate

08 Stakeholder evaluation

17. Part Three EVALUATION

09 Meaningful reaction measures: Moving beyond happy sheets

10 Rating scales: Measuring the effectiveness of training

11 ‘Can do, will do’ – the importance of self-efficacy 1

12 Training transfer and retention: Making training stick

13 ‘What difference did the training make to you?’

14 Evaluating e-learning

15 Evaluating learning outcomes

16 Evaluating informal learning

17 Costs

27. Part Four BRINGING IT TOGETHER

18 Presenting evaluation results

19 Complete evaluation checklist

20 Bringing it all together

21 Boosting performance through complete evaluation

32. Annex 1

33. References

34. Index

35. Copyright Page