راهنمای دستیابی به مراقبت های بهداشتی STEEEP™: سفر بهبود کیفیت Baylor Scott & White Health در سال ۲۰۱۷
The Guide to Achieving STEEEP™ Health Care: Baylor Scott & White Health’s Quality Improvement Journey 2017

1. Front Cover

2. Contents

3. Preface

4. Acknowledgments

5. Introduction

6. About the Author

7. Chapter 1: Phase 1 of the STEEEP Quality Journey : The Initiation Phase

8. Chapter 2: Phase 2 of the STEEEP Quality Journey : The Foundation Building Phase

9. Chapter 3: Phase 3 of the STEEEP Quality Journey : The Operationalizing Phase

10. Chapter 4: Phase 4 of the STEEEP Quality Journey : The Continuous Quality Improvement Phase

11. Appendix 1: The Initial Presentations to Board and Administrative Leaders to Gain a Commitment to Quality

12. Appendix 2: Quality Improvement Training—STEEEP Academy

13. Appendix 3: Example Presentation Slides: Building a Business Case for Quality

14. Appendix 4: Board of Trustees Resolution

15. Appendix 5: Sample Job Description for Chief Population Health Officer

16. Appendix 6: Sample Job Description for an Accountable Care Organization Chief Medical Officer

17. Appendix 7: Sample Job Description for a Medical Group Chief Medical Officer

18. Appendix 8: Sample Job Description for Chief Quality Officer

19. Appendix 9: Sample Job Description: Director of Quality Improvement

20. Appendix 10: Sample Job Description: Quality Improvement Coordinator

21. Appendix 11: Centers for Medicare and Medicaid Services Value-Based Purchasing

22. Appendix 12: Advanced Quality Improvement Training for Board Members

23. Appendix 13: Presentations to Leaders to Sustain a Commitment to Quality

24. Appendix 14: Aligning Incentives with Organizational Goals

25. Appendix 15: BSWH STEEEP Governance Council Charter

26. Appendix 16: Physician Leadership Education Needs Assessment

27. Appendix 17: Physician Leadership Training

28. Appendix 18: Nurse Leadership Training

29. Appendix 19: STEEEP Academy Leadership Series: Clinical Leadership in Quality Improvement and Patient Safety

30. Appendix 20: Attitudes and Practices of Patient Safety Survey

31. Appendix 21: Sample Job Descriptions for Community Health Workers

32. Appendix 22: STEEEP Care Report: All-Topic All-or-None Care Bundle Compliance

33. Appendix 23: Diabetes Health and Wellness Institute Model of Diabetes/Chronic Disease Care

34. Appendix 24: Sample Learning Boards to Drive Transparency and Employee Engagement

35. Appendix 25: A Quantitative Approach to Goal Setting

36. Appendix 26: Example Reports: Inpatient Mortality and 30-Day Readmission Rates

37. Appendix 27: Areas of Focus for Key Department of Patient Safety Personnel

38. Appendix 28: Areas of Focus for Key Department of Patient Experience Personnel

39. Appendix 29: Eight Fundamental Service Behaviors

40. Appendix 30: Blood Utilization Dashboard

41. Appendix 31: Baylor Scott & White Quality Alliance Data Architecture and Example Screen Shots from the Baylor Scott & White Quality Alliance Dashboard

42. Appendix 32: Sample Performance Award Program Measurements

43. Appendix 33: Sample Safe Surgery Saves Lives Checklist

44. Appendix 34: Cardiovascular Surgery Quality Council Charter

45. Appendix 35: Case Studies: Driving STEEEP Care through Quality Improvement

46. Appendix 36: Trauma Readmission Analysis

47. Bibliography

48. Back Cover